Accelerate incident resolution with the SysTrack integration for ServiceNow®
Give L1 service desk agents the context needed to quickly diagnose and resolve problems with SysTrack Root Cause Analysis for ServiceNow®.
Introducing the Self Help IT Portal
Lightning fast fixes, IT announcements, tools, and device context—all in one place. Empower your employees to resolve simple IT issues and get back to full productivity sooner. Reduce the burden on L1 support through next-gen IT self-service.
How Lakeside and IGEL Improve IT Visibility and Reduce Costs
Geoff Hixon, Lakeside’s director of technical sales, answers questions about the Lakeside and IGEL partnership.
Customer Success Story OGIS-RI Co. Ltd. (Japan)
Learn how OGIS-RI Co. used SysTrack to adapt Windows 10 migration and IT management in a VDI environment, perform work style reform, and visualize the employee telework environment.
What Is SysTrack?
Lakeside is an end point monitoring platform that leverages an embedded AI engine and rich data set to enable IT teams to proactively resolve complex issues. The Lakeside SysTrack platform collects, organizes, structures, and labels more than 10,000 data points every 15 seconds from more than 1,200 sensors that support physical and virtual devices across…
How to Use SysTrack for Remote Work Planning
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SysTrack Integration for Intel® Endpoint Management Assistant
Intel EMA is a new solution to enable the Intel® vPro™ remote management platform that builds on the existing Intel® Active Management Technology (Intel® AMT) to support remote access either on-premises or in the cloud. Lakeside Software is offering day one support for Intel EMA, enabling SysTrack customers to seamlessly flow between monitoring a remote…
Predictive Analytics with SysTrack AIOps
Support employee productivity with early incident detection and self-healing resolution. Get to the root cause of problems to prevent them from coming back. SysTrack brings together robust digital experience monitoring and advanced analytics to provide IT teams with the insights they need to accelerate support and improve end-user experience. Watch the video to learn more.
SysTrack Integration for Windows Virtual Desktop | Demo
Lakeside is partnering with Microsoft to provide customers with the visibility they need to assess and optimize Windows Virtual Desktop deployments. This quick demo video shows an example of how Lakeside’s digital experience monitoring solution, SysTrack, can help IT pinpoint the root cause of WVD performance problems.