How the UK’s Largest Public Service Department Harnessed the Value of Data

The Department for Work and Pensions’ use of Lakeside to protect devices was shortlisted for a Smarter Working Live award

Like many organisations at the start of the Covid-19 pandemic, the UK Department for Work and Pensions (DWP) quickly pivoted to enable employees to work from home. However, the transition was made more complex because of the sensitive citizen data DWP handles.

The government agency needed a non-intrusive solution that could provide accurate, real-time data from its IT estate. Partnering with Lakeside Software, DWP was able to find a solution that met all of its requirements and more. In fact, the project was so innovative, it was recently shortlisted for GovNewsDirect’s Smarter Working Live award for “Harnessing SysTrack Data to Protect Government Assets.”

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