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Webinars & Events

Enabling Your Employees to Thrive by Eliminating Digital Experience Blind Spots

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Microsoft AVD Paths to Success: Assessing Your Desktops and Apps

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AVD Paths to Success: Expert Panel with Microsoft, IGEL, and Rimo3

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IT’s Time: Making 2021 the Year of Employee Experience (Forrester)

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News and Press Releases

Lakeside Software Names Michael Grossi as New CEO

August 26, 2021

The appointment of Lakeside's new CEO coincides with the company's next phase of growth as it opens Boston headquarters

Lakeside Software Announces New Lakeside Assist™ - a Powerful App to Transform the Entire L1/L2 Helpdesk Experience

June 30, 2021

Powered by the latest version of SysTrack, Lakeside Assist increases helpdesk efficiency and improves end-user experience by instantly prioritizing and rapidly solving common device and application issues

International Market Survey Reveals Poor Digital Employee Experience Could Cost Global Fortune 500 Companies More than $4 Trillion in Lost Revenue

May 21, 2021

Global organizations missing out on 18% productivity gains, 12% in upside revenue, and 18% in cost savings due to gaps in providing an adequate digital experience to their hybrid workforce

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Blog Posts

Transforming the IT Help Desk Experience with Digital Experience Cloud 9.0.9
June 28, 2021 by Heather Bicknell
The latest Digital Experience Cloud release introduces Assist, an all-in-one workspace for the L1 help desk, plus a reimagined cloud experience, proactive support enhancements, and more.
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Envisioning the Future of Digital Workplaces | New Research from Lakeside
May 21, 2021 by Bill Hobbib
When it comes to productivity growth, controlling costs, and achieving greater profitability, digital employee experience is more important than ever before. And in our new report, Lakeside takes a close and thorough look at the potential power DEX holds for the future of work.
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Lakeside’s Newly Optimized Customer Success Vision and Framework
May 7, 2021 by Pejman Pourmousa
At Lakeside Kickoff 2021, we announced the newly optimized Lakeside Customer Success approach — a new vision and strategy for the evolution and growth of our customer, partner, and MSP digital experience management programs. A successful DEM program requires more...
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