BLOOMFIELD HILLS, MI and SAN FRANCISCO, CA — July 15, 2020 – Lakeside Software, a leader in digital experience monitoring, and IGEL, the edge OS leader for cloud workspaces, today announced that Lakeside has joined the new IGEL Ready program as a technology partner. IGEL Ready opens up the company’s core enterprise software for tech companies like Lakeside to integrate and validate its products, driving business growth and flexible access to enterprise applications for mutual customers of Lakeside and IGEL.
“IGEL has been a great partner of ours because we both believe in the power of the endpoint,” said Dan Salinas, VP Sales and Business Development, Lakeside Software. “IGEL makes sure the endpoint is secure and easy to manage while Lakeside helps IT provide an excellent end-user experience through continuous monitoring. Our software is directly integrated into IGEL OS, so accessing deep visibility and insights is as easy as flipping a switch. We’re thrilled to be IGEL Ready launch partners and look forward to helping new and existing clients leverage IGEL endpoints to their full potential.”
Together, Lakeside and IGEL help simplify endpoint management. Baked into IGEL OS, Lakeside’s digital experience monitoring solution, SysTrack, delivers telemetry on IGEL endpoints to help IT diagnose the root cause of problems and plan steps toward resolution. The SysTrack Virtual Channel for IGEL OS provides visibility into metrics such as CPU, memory, disk usage, peripheral devices, network performance, and latency directly from your IGEL OS-powered endpoints. SysTrack then ties that usage data to times when the user was in active sessions and presents you with endpoint telemetry you can use to monitor and optimize your environment. The result is a quantifiable end-user experience—from endpoint to data center—that you can track, evaluate, and improve.
“The future of enterprise computing is in the cloud. The IGEL Ready program makes it easy for any company to deploy its applications to virtual desktops and cloud workspaces, reaching a new and relevant market and enabling world-class customer service,” said Jed Ayres, CEO, IGEL. “We’re excited that Lakeside Software is joining our growing network of more than 90 IGEL Ready partners and being part of a new movement in the end user computing industry.”
Now more than ever, providing customers and their employees with reliable, frictionless access to tools, applications, and services is critical for businesses continuity and growth. The IGEL Ready program ensures that partner applications are validated and shared, and that their customers have access to updated and secure software. This new ecosystem enables customers to consider compatible devices and partner applications across a range of categories in the customer-facing IGEL Ready Showcase.
To learn more and start the application process, visit igel.com/partners/technology-partners/.
To explore the IGEL Ready ecosystem of solutions, visit igel.com/ready.
About Lakeside Software
Lakeside Software is a leader in digital experience monitoring. We develop software that provides the visibility IT teams need to design and support productive digital workplaces. Our customers use Lakeside Software technology to perform workplace analytics, IT asset optimization, remote work management, and AIOps.
Our product, SysTrack, is a digital experience monitoring solution that gathers and analyzes data on everything that may impact end-user experience and business productivity. Directly from the workspace, SysTrack captures data such as CPU, disk, memory, and other 10,000+ data points. These are then analyzed by SysTrack and used by IT in countless ways that lower costs and optimize operations including: lowering the amount of help desk tickets, identifying over and under-provisioning, reducing time to resolution, tracking SLA performance, measuring the performance of rollouts, and so much more. For more information, visit www.lakesidesoftware.com.
IGEL provides the next-gen edge OS for cloud workspaces. The company’s world-leading software products include IGEL OS™, IGEL UD Pocket™ (UDP) and IGEL Universal Management Suite™ (UMS). These solutions comprise a more secure, manageable and cost-effective endpoint management and control platform across nearly any x86-64 device. Easily acquired via just two feature-rich software offerings, — Workspace Edition and Enterprise Management Pack — IGEL software presents outstanding value per investment. Additionally, IGEL’s German engineered endpoint solutions deliver the industry’s best hardware warranty (5 years), software maintenance (3 years after end of life) and management functionality. IGEL enables enterprises to save vast amounts of money by extending the useful life of their existing endpoint devices while precisely controlling all devices running IGEL OS from a single dashboard interface. IGEL has offices worldwide and is represented by partners in over 50 countries. For more information on IGEL, visit www.igel.com.
IGEL: Simon Townsend, firstname.lastname@example.org
Lakeside Software and SysTrack are registered trademarks and/or trademarks of Lakeside Software, LLC in the United States and other jurisdictions. All other trademarks and registered trademarks are property of their respective owners.