Citrix Consulting Services Standardizes on SysTrack

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Bloomfield Hills, MI ― July 16, 2013 ― Lakeside Software, a leader in IT data analytics, today announced that effective immediately, Citrix Consulting Services (CCS) has standardized on SysTrack end user analytics for several consulting offerings, making it the preferred choice for CCS consultants for desktop transformation assessments and issue resolution projects. SysTrack was selected because of the ease with which their consultants can collect and utilize environmental and user data and integrate that information with the Citrix AppDNA application migration software to deliver improved end-user performance and accelerate the roll-out of desktop virtualization projects enterprise-wide.

SysTrack is embedded in the Citrix Consulting Services delivery methodology which provides a comprehensive planning approach for Windows, mobility and virtualization planning. SysTrack provides essential data for desktop transformation initiatives and metrics that help in the understanding and interpreting of factors influencing system performance and recommending options for remediation.

SysTrack delivers a process-oriented approach that spans the full range of technologies needed during the desktop project lifecycle through planning, assessment, design, and deployment.

SysTrack can precisely quantify the user experience of each and every user, or of defined groups of users, or of the entire enterprise. SysTrack provides granular visibility with system, user, and application forensic capabilities and sophisticated reporting intelligence to deliver a best-in-class feature set for both physical and virtual systems. Uniquely, SysTrack maps this comprehensive application behavior to display protocol traffic, system resource analysis, integrated event and fault tracking, automated backend-server detection and analysis and other data to provide unprecedented insight into the dynamics of the end-user environment.

Supporting Quotes

Kurt Heusner, vice president of Worldwide Consulting, Citrix: “SysTrack end user analytics significantly facilitate desktop transformation assessments and issue resolution initiatives, helping customers accelerate the benefits of desktop virtualization and validate the path to Citrix XenDesktop implementations. SysTrack helps our Citrix Consulting Services consultants assist customers with accelerating time to value, while improving and maintaining optimal end user experience.”

Dan Salinas, vice president of Business Development, Lakeside Software: “Citrix is a widely acknowledged leader in the virtualization space, and Citrix Consulting Services’ endorsement affirms SysTrack as the preferred analytical tool for accelerating virtualization projects. Standardization on SysTrack allows both organizations to continue to deliver unparalleled value to our joint customers.”

About Lakeside Software

Lakeside Software is a leading provider of End User Analytics solutions for IT. SysTrack solutions for User Experience Scoring, End-to-End Monitoring, Problem Diagnostics, VDI Assessment and Planning, and Windows 7 Migration empower IT with the knowledge to dramatically improve productivity and reduce costs. SysTrack aggregates user-level data unmatched in depth and quality, enabling SysTrack’s sophisticated reporting intelligence to deliver unprecedented insight into application usage and resource utilization. for more information.

Lakeside Software, SysTrack and SysTrack DataMine are registered trademarks and/or trademarks of Lakeside Software, Inc. in the United States and other jurisdictions. Third-party trademarks mentioned are the property of their respective owners.

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