Lakeside Software Appoints David Keil as Chief Executive Officer

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New leadership plans growth and expansion to meet digital experience management market momentum

BOSTON, May 5, 2022 — Lakeside Software, the leader in digital experience management (DEM), has appointed David Keil to the role of chief executive officer, the company announced today. Keil brings decades of experience in executive leadership and a distinguished track record of leading enterprise IT organizations through exceptional growth in high-opportunity markets.

“Dave is a dynamic leader with unmatched operational vision and hands-on experience in building and leading high-growth IT software companies,” said Doug McNary, Chairman of the Board for Lakeside Software. “With the continued rapid growth of the digital experience management market, he is the perfect leader to build on Lakeside’s market leadership and deliver even greater value for our customers.”

Keil comes to Lakeside from his previous role as chief operating officer and board member at Tricentis, a software testing solution company, where he grew the business from $65 million to more than $200 million in ARR over the past three years. At Tricentis, he was responsible for global sales, channel, business operations and post-sales functions, and led a team of more than 700 employees.

As an experienced CEO and established leader in enterprise IT, Keil has held executive positions with QASymphony, Digistrive, and Momentum Technology, and recently joined the board at StormForge. He has successfully scaled and expanded startup organizations and has been responsible for securing several equity financing rounds. In his four years in charge at QASymphony, Keil grew the company from a startup to an organization of 110 employees and $26 million in ARR. He also raised three rounds of capital, including $40 million in Series C funding.

“I am joining Lakeside Software at the optimal moment for the company and the market,” Keil said. “Our products are recognized as best-in-class by leading analysts, our investors have one of the strongest technology portfolios around, and the demand for digital experience management solutions is exploding. I anticipate a significant growth phase ahead and could not be more energized to lead the Lakeside team forward.”

The announcement comes at a time of rapid expansion in the DEM segment. Lakeside’s Digital Experience Cloud platform stands as the most complete offering in the space, able to capture and analyze the industry’s deepest set of end-user experience data. Lakeside was named a leader in The Forrester New Wave™: End-User Experience Management, Q4 2020 report, receiving some of the highest scores in the current offering category.

Lakeside continues to drive quarter-over-quarter growth and expansion, powered by strategic investment by Insight Partners, announced in February 2020. Lakeside opened a new corporate HQ in Boston in 2021, in addition to an existing United States office in Ann Arbor, Michigan, and Windsor in the United Kingdom. In Q1 2022, Lakeside announced a significant global expansion, launching new local cloud instances to support growth in United Arab Emirates and France.

Keil has long been a proponent of entrepreneurship as a force for social and economic change. Since 2017, he has been part of Endeavor — a non-profit organization that aims to build thriving entrepreneurial ecosystems in emerging and underserved markets around the world. Keil holds a Bachelor of Science degree in applied math and economics from Brown University. He also has a Master of Business Administration from The Wharton School at the University of Pennsylvania.

About Lakeside Software

Lakeside Software is a leader in cloud-based digital experience management. Lakeside’s Digital Experience Cloud gathers and analyzes data on everything that may impact end-user experience and business productivity and provides the unmatched visibility IT teams need to design and support rapidly changing digital workplaces. Customers use Lakeside’s technology to perform end-user experience management, digital workplace planning, IT asset optimization, remote work management, and proactive service desk operations. For more information, visit

Lakeside Software and SysTrack are registered trademarks and/or trademarks of Lakeside Software, LLC in the United States, and other jurisdictions. All other trademarks and registered trademarks are property of their respective owners.

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