Lakeside Software Achieves Internationally Recognized ISO 27001 Certification, SOC 2 Type II Compliance

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Milestone achievements continue its longstanding commitment to delivering world-class security standards

BOSTON, March 14, 2023Lakeside Software, the leader in digital employee experience (DEX), announced today that it has achieved ISO 27001 certification for its information security management system and SOC 2 Type II compliance for the cloud edition of its platform: the Digital Experience Cloud, powered by SysTrack. These achievements demonstrate Lakeside’s commitment to delivering the highest level of security management for customers and partners around the world.

ISO 27001 is the most widely recognized international comprehensive information security management framework. Lakeside successfully met the criteria for all applicable controls across 14 categories, including information security policy, security processes, security controls and risk management. Lakeside’s ISO 27001 certification demonstrates excellence in implementing, operating, monitoring, and reviewing its information management systems while providing a model for ongoing and continuous improvement.

SOC 2 Type II reports are the industry’s most comprehensive systems and organization controls (SOC) protocol. Businesses seeking a vendor such as an IT services provider will find SOC 2 Type II compliance is one of the most critical when considering a possible service provider’s credentials. The SOC 2 Type II compliance demonstrates Lakeside’s commitment to securing its client’s data.

“Lakeside is committed to prioritizing and delivering the highest standards of security and compliance,” said Elise Carmicheal, Chief Technology Officer at Lakeside. “Obtaining these certifications are an important part of those efforts. Our customers and partners appreciate that we will take every step to mitigate external technology-based risks and that we are fully invested in supporting the processes and technology required to protect the data that Lakeside’s industry-leading platform collects.”

These recent achievements reinforce the company’s focus on delivering the best, most secure digital employee experience solutions for the enterprise.

About Lakeside Software

Lakeside Software is a leader in cloud-based digital experience management. Lakeside’s Digital Experience Cloud, powered by SysTrack, gathers and analyzes data on everything that may impact end-user experience and business productivity and provides the unmatched visibility IT teams need to design and support rapidly changing digital workplaces. Customers use Lakeside’s technology to perform end-user experience management, digital workplace planning, IT asset optimization, remote work management, and proactive service desk operations. For more information, visit


Lakeside Software and SysTrack are registered trademarks and/or trademarks of Lakeside Software, LLC in the United States, and other jurisdictions. All other trademarks and registered trademarks are property of their respective owners.

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