Lakeside Unveils Comparative Analytics for SysTrack

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Bloomfield Hills, MI ― August 31, 2015 ― Lakeside Software, provider of the leading desktop performance management software platform, today announced SysTrack Community, a significant extension to SysTrack capabilities that lets SysTrack customers compare key performance indicators from their own environment to a representative sample of peer data from other organizations. SysTrack Community enables customers to access a new set of analytical reports that compares key performance indicators of their own environment to a larger peer group in the industry.

IT organizations use SysTrack to develop a deep understanding about their own environment and their users’ experiences; SysTrack already enables leading IT organizations to analyze long term trends in their end user computing health and the underlying factors and root causes. SysTrack Community expands on these capabilities by enabling organizations to answer pressing questions around “how is everybody else doing?”, “has anybody else seen this type of systems behavior before?” and “what hardware and software is running in other organizations that are similar to mine?”

Specific datasets available at launch include:

  • End user health analysis and trend comparison
  • Top 5 health impact areas
  • Operating system adoption over time (Windows adoption metrics)
  • VDI and virtualization adoption
  • Cloud storage adoption
  • Software portfolio utilization (used vs. unused applications)
  • Browser-based vs. traditional applications

SysTrack Community is fully integrated with SysTrack and is shipping with the latest version of SysTrack 7.2. Interested customers can contact their Lakeside Software account manager to ask about joining the community and gaining access to the additional analytics and insights.

Visit to learn more about this new analytics capability that gives IT organizations the ability to draw insights from relevant comparative data to optimize user experience, mitigate risk, minimize cost, and make better decisions.

Supporting Quotes

Michael Schumacher, chief executive officer, Lakeside Software: “As our customers get more sophisticated with their end user computing analytics, they have been telling us about their desire to analyze their data in the context of similar organizations that may face similar challenges. The launch of the SysTrack Community today is an important milestone in that direction and we expect to add more and more valuable capabilities to this program over time.”

Sumit Dhawan, senior vice president and general manager, Desktop Products, End User Computing, VMware: “Lakeside Software is opening a new chapter in end-user computing analytics with a valuable new tool for IT administrators and CIOs. Enabling customers to compare and contrast their VMware Horizon deployments with anonymized peer group data will add valuable perspective and insight into their production environment to highlight the value of their investment in transforming their desktops from traditional physical PCs to agile virtual workspaces.”

About Lakeside Software

Lakeside Software provides IT organizations worldwide with tools for desktop transformation, asset optimization, security, incident resolution, and continuous assessment. SysTrack, Lakeside Software’s End User Computing Success Platform, enables IT to continuously understand the state and optimize the performance of EUC environments, both physical and virtual. SysTrack empowers IT to maximize visibility, minimize costs, automate support, and make evidence-based decisions. Visit for more information.

Lakeside Software and SysTrack are registered trademarks and/or trademarks of Lakeside Software, Inc. in the United States and other jurisdictions. VMware and Horizon are registered trademarks or trademarks of VMware, Inc. in the United States and other jurisdictions. All other trademarks and registered trademarks are property of their respective owners.

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