Lakeside Unveils SysTrack Cloud Edition for VMware vCloud Air

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Bloomfield Hills, MI ― September 1, 2015 ― Lakeside Software, provider of the leading desktop performance management software platform, today announced the immediate availability of SysTrack Cloud Edition for VMware vCloud® Air™, a Software as a Service (SaaS) offering that provides the power of the SysTrack End User Computing Success Platform without the need for on-premises datacenter resources. This solution is ideal for firms that want to quickly realize the benefits of SysTrack, such as visibility into end user experience, improved incident response, and asset optimization.

To help IT organizations of any size rapidly deploy and gain value from the detailed data necessary to assess and improve end user experience, Lakeside Software and VMware worked together to deliver SysTrack Cloud Edition for VMware vCloud Air. SysTrack Cloud Edition provides a quick and easy way to take advantage of SysTrack as a cloud based service by handling all of the data staging and management needs necessary to process the tremendous volume of information collected by the SysTrack micro-agent. After a simple registration the only action required is using a software distribution tool to install the agent on systems in the environment. Within twenty-four hours data is sent up to the cloud system, and within a week clear behavioral patterns and analysis of the user population are available. That means that without any net new infrastructure or maintenance requirements IT is provided with the reporting detail and rich information they’d expect from a full SysTrack deployment. The net result is a series of reports and visualizations of the current state of the environment, as well as several of the steady state analytical tools available within the full SysTrack portfolio.

The SysTrack Cloud Edition for VMware vCloud Air is built on a scalable, demand driven cloud architecture that provides a simple, secure, and painless method to collect rich, actionable IT data and insights. Hosted on vCloud Air, the service can scale infinitely, making it ideal for businesses of any size. Customers benefit from “community” data for comparative analytics across geographies and verticals.

Lakeside Software’s SysTrack provides the industry’s most thorough method to truly understand application behaviors, capacity needs, and end user experience; tying the comprehensive metrics together with automated forecasting and reporting, SysTrack can generate detailed reports that outline how IT organizations can move forward. With continuous collection beyond just the assessment it’s possible to derive even more value by showing concrete, quantitative evidence of success.

SysTrack Cloud Edition is fully integrated with SysTrack and is shipping with the latest version of SysTrack 7.2. Interested customers can contact their Lakeside Software account manager to ask about using SysTrack Cloud Edition and gaining easy, rapid access to SysTrack analytics and insights.

Visit to learn more about how SysTrack Cloud Edition for VMware vCloud Air can give IT organizations the ability to optimize end user experience, mitigate risk, minimize cost, and make better decisions.

Supporting Quotes

Michael Schumacher, chief executive officer, Lakeside Software: “Many customers and interested parties requested a streamlined, simple process to get introduced to the type of actionable information available in the SysTrack platform. SysTrack Cloud Edition provides exactly that.”

Shankar Iyer, vice president, Product Management, End-User Computing, VMware:“SysTrack Cloud Edition for VMware vCloud Air combined with VMware Horizon® is an innovative, new solution that gives IT visibility and control on both virtual and physical workspaces with greater speed, flexibility and cost savings.”

About Lakeside Software

Lakeside Software provides IT organizations worldwide with tools for desktop transformation, asset optimization, security, incident resolution, and continuous assessment. SysTrack, Lakeside Software’s End User Computing Success Platform, enables IT to continuously understand the state and optimize the performance of EUC environments, both physical and virtual. SysTrack empowers IT to maximize visibility, minimize costs, automate support, and make evidence-based decisions. Visit for more information.

Lakeside Software and SysTrack are registered trademarks and/or trademarks of Lakeside Software, Inc. in the United States and other jurisdictions. VMware, vCloud, vCloud Air, and Horizon are registered trademarks or trademarks of VMware, Inc. in the United States and other jurisdictions. All other trademarks and registered trademarks are property of their respective owners.

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