ISG Provider Lens™ for Future of Work Solutions 2026
Lakeside named a Leader in Digital Employee Experience and AI-Enabled Digital Workplace Solutions
ISG’s Future of Work Solutions Provider Lens compares technology provider capabilities to help IT decision-makers evaluate vendors.
According to the report, Lakeside stands out as a Leader in both Digital Employee Experience (DEX)and AI-Enabled Digital Workplace Solutions quadrants for the fourth consecutive year.
Lakeside’s DEX strengths include operationalizing DEX at scale; automated, persona-based experiences; strong partner ecosystem and integration; and deep endpoint telemetry foundation.
The report also recognizes Lakeside’s strengths in AI-enabled end-user computing solutions, including agentic, evidence-based diagnostics; shift-left and self-service; ecosystem integration and partnerships; and sustained execution and platform momentum.
Report author Bruce Guptill says, “Lakeside Software leads in DEX solutions with outstanding endpoint telemetry, predictive and agentic AI capabilities and a proven ability to translate deep device data into automated, productivity-driven outcomes for large, complex digital workplaces…. Lakeside Software [also] leads in AI-enabled EUC management with its AI-driven SysTrack platform, combining deep endpoint telemetry, explainable agentic diagnostics, and expanding autonomous remediation to support proactive, trusted workplace operations.”
Download the report to learn more.
