It was exactly a year ago that I took a four-week bartending class at my local community college. Why? Because I—a long-time bourbon aficionada—wanted to learn how to make a spectacular Old-Fashioned (and perhaps a perfect Manhattan). Since we had to use dyed water during the class to master a couple dozen canonical cocktails, I…
In our webinar “How to Ensure AI for IT is Responsible, Explainable, and Trustworthy,” Microsoft Director, Azure Data & AI, Jim Brennan joined Lakeside’s Principal Data Scientist Dan Parshall, Ph.D., to discuss Responsible AI as it relates to the growing integration of AI for enterprise IT. As AI-powered tools such as the Lakeside SysTrack platform become more common, IT…
Removing Obstacles to Greater Visibility Across the IT Estate for a Better Digital Employee Experience In today’s digital age, the term “Digital Employee Experience” (DEX) has moved from being a buzzword to a crucial strategy for enterprise IT leaders. As defined by Qualtrics, DEX is “the quality of employees’ touchpoints with the technology they use…
I had the great fortune this week to attend the Gartner® Digital Workplace Summit in London. As I listened to customers, partners, conference speakers, and (maybe) even a competitor or two, I have three high-level takeaways: 1) The focus of “everyday AI” should be on boosting productivity. It is no surprise that conversations and presentations…
![Three Ways to Improve the Digital Employee Experience [for GenXers Like Me]](https://www.lakesidesoftware.com/wp-content/uploads/2024/04/image-768x453.jpeg)
By Kellie Tabor-Hann Thinking about my own digital employee experience (DEX) over the years, I’ve got to be honest: I’m an analog girl in a digital world. Despite my working at tech companies for 15 years and being able to wax poetic about the early days of digital transformation, I am certain that every IT…
Like every new shiny object lobbed across today’s rapidly evolving technological landscape, AI, especially generative AI, has lost a little bit of its luster to pragmatism. Don’t get us wrong: every company is trying to catch the AI ball in a deep-pocketed glove. But no one will score a homerun with generative AI without strategic,…
What will IT teams need to consider about the digital employee experience in 2024? Elise Carmichael, Lakeside Software Chief Technology Officer Despite some push toward Return to Office (RTO) policies, every company is going to have to plan for a hybrid workforce model — no question about that. It will be imperative that companies ensure…