reactive IT frustrated employee

Breaking Free from Reactive IT: A Path to Proactive IT Operations 

In the ever-evolving digital landscape, many IT organizations find themselves trapped in a reactive cycle with IT operations. How can you break free from this IT hamster wheel? Lakeside Software recently brought together IT veterans to share insights and best practices on implementing a proactive IT strategy during the webinar “5 Signs You’re Still Running…

Strategy for IT transformation initiatives

Building IT Resilience in 2025: Why Complete Visibility is Key for Transformation Success 

IT transformation projects are more than just technology upgrades; they are strategic initiatives that can affect productivity, security, and the digital employee experience (DEX). For large enterprise organizations (i.e., with 10,000+ employees), the scale and complexity of these projects add additional layers of digital risk. Without full visibility into your IT estate, even the best-planned…

Cupid’s Guide to Digital Employee Experience (DEX)

Cupid’s Guide to Digital Employee Experience (DEX)

How IT Can Create the Perfect Match Valentine’s Day is all about making meaningful connections—and while Cupid is busy crafting love stories, IT leaders are focused on something just as crucial: ensuring employees have a seamless and loving relationship with their technology! At Lakeside Software, we call that the digital employee experience, or DEX.  A…

Quality increase and cost optimization for products

Achieving IT Cost Optimization: Key Strategies for CIOs 

For CIOs striving to balance innovation with fiscal responsibility, IT cost optimization remains a top priority. With the ever-growing complexity of IT environments, finding sustainable ways to reduce costs without compromising performance is critical. Here are three practical strategies to optimize IT budgets by enhancing hardware longevity and reducing software waste.  1. Extend Hardware Lifecycle…

Futuristic crystal ball displaying hologram with glowing blue technology

Stay Ahead of the Curve of an IT Outage with Predictive IT 

As we discussed in “Build a Proactive IT Organization to Strengthen IT Resilience in 2025 and Beyond,” IT resilience is now table stakes for enterprises competing in the digital economy, especially as regulations such as The Digital Operational Resilience Act (DORA) come into effect. Traditional, reactive approaches simply do not work for IT environments on…

Proactive or reactive solution initiative concept

Build a Proactive IT Organization to Strengthen IT Resilience in 2025 and Beyond 

Building IT resilience is now table stakes for enterprises competing in the digital economy, especially as regulations such as The Digital Operational Resilience Act (DORA) come into effect. The old approach of planning for worst-case scenarios and hoping for the best no longer works for many reasons: compliance, competitiveness, continuity, and cost. The digital era —…

Why Digital Employee Experience (DEX) is Critical for IT Resilience 

Why Digital Employee Experience (DEX) is Critical for IT Resilience 

In today’s always-evolving IT landscape, enterprises are under immense pressure to deliver seamless and efficient services to support employee productivity. At the heart of this effort lies the Digital Employee Experience (DEX), which encompasses how employees interact with the IT systems and digital tools provided to them. A poor DEX can significantly hinder employee efficiency,…

Thank You for Making Lakeside Software a DEX Leader in the Gartner® Magic Quadrant™

Thank You for Making Lakeside Software a DEX Leader in the Gartner® Magic Quadrant™

Gartner named Lakeside Software in the first-ever Gartner Magic Quadrant for Digital Employee Experience Management Tools. to us, this recognition as a DEX Magic Quadrant Leader is evidence of the dedication and trust of our customers, partners, and the market at large. We want to take this opportunity to extend our heartfelt thanks to each…

Capgemini Teams Up with Lakeside for Azure Marketplace Collaboration

Capgemini Teams Up with Lakeside for Azure Marketplace Collaboration

In the fast-paced world of technology, collaboration is key. It’s a mantra that resonates with companies striving to innovate and provide comprehensive solutions to their customers. Capgemini and Lakeside have spent more than 10 years partnering together to empower companies worldwide to transform digital workplaces, employee experiences, and business outcomes. Combining Lakeside’s endpoint monitoring platform…

With Complete Visibility of Your IT Estate, Every Day Can Be Earth Day 

With Complete Visibility of Your IT Estate, Every Day Can Be Earth Day 

As businesses strive to reduce their environmental footprint and operate more efficiently, the focus on sustainable IT initiatives has intensified in recent years. While many organizations concentrate on data centers and overall energy consumption, one area that is often overlooked is the environmental footprint of endpoint IT devices. It’s time to pay closer attention to…