There's no consensus across industries about the best type of work arrangements for the post-pandemic era. The hybrid model can bring the best (and the worst) of both worlds. Employees are not fully on-site but are not fully remote either. For organizations, understanding the technology needs of end users and how it affects their productivity becomes more crucial than ever to ensure quality employee experiences, no matter where they are working from.

What's the Hybrid Work Paradox?

Such is the complexity of this new model that Microsoft calls it the "hybrid work paradox.” The reason is that employees want both:

  • The flexibility of remote work.
  • The type of collaboration that comes with in-person interactions.

Employers are responding. Major enterprises such as Microsoft and Ford Motor Company have announced that they are embracing a hybrid workplace model.

The Benefits of Hybrid Work Environments

The hybrid model is all about giving employees the flexibility of working from home a few days a week. As well as the evident rewards for workers, businesses also benefit from:

Reduced Operational Costs

Hybrid work contributes to reduced operational costs for organizations. For example, less office space is required when you have fewer employees on-site at a given time.

Higher Employee Satisfaction

Offering more flexible work arrangements might be an indication that the company cares about the workforce's needs, and an opportunity to foster employee's loyalty. A hybrid working model helps to improve the trust between employer and employee. Being able to choose where and when to work has a positive impact on employee satisfaction.

Less Time Commuting

For some remote workers, a hybrid model means more family time because it eliminates the need to commute every single workday. A survey by Upwork showed that employees working remotely due to the Covid-19 pandemic saved an average of 49.6 minutes a day in the United States. Cities such as New York, Washington, D.C., and San Francisco are notorious for challenging traffic and long commute time. Commute stress is a strong reason for people wanting jobs with more flexibility.

Increased Employee Retention

Organizations are offering more flexible work arrangements as a way to retain or attract new employees. A hybrid model is also an opportunity to increase the reach of a company's potential talent pool.