Whether employees are working at home, in the office, or elsewhere, their digital employee experience is vital to their productivity and success at work.
In a global survey on digital employee experience management by Lakeside Software, most employees surveyed consider technology to be fundamental to productivity while at work.
However, data shows that most workplace technology, infrastructure, and digital employee experience tools are not empowering them to realize their maximum potential.
The survey also revealed that:
Employees report they are performing at only 60% of their total potential productivity given their current digital tools and infrastructure.
Employees report that they are losing nearly an hour of productive work time (54 minutes) each week due to IT downtime.
About 36% of employees admit that they’ve considered leaving their employer because of poor digital experience and 14% actually have.
Lakeside Software’s digital experience platform, powered by SysTrack, helps you proactively measure, analyze, and optimize your employees’ digital experience anywhere they are working with digital employee experience monitoring. By capturing and analyzing the industry’s deepest set of end-user experience data, our solution provides rapid insights that allow your IT teams to prioritize and proactively address the most urgent challenges affecting digital employee experience.
Lakeside’s digital experience management software provides the deepest end-user experience data and actionable insights in the industry. By using a patented, ultra-lightweight agent that can be deployed to a variety of endpoints, Lakeside’s digital experience tools anonymously and securely gathers more than 10,000 data points every 15 seconds.
IT fully understands and improves their digital employee experience.
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