People now juggle more devices than ever for productivity, and the uncertainty of the times means it’s harder than ever for IT to know what users are truly dependent on for remote work. Virtual apps and desktops provide a critical avenue to deliver a continuity of experience for people who aren’t used to working from home full-time.

The question IT teams must ask themselves when scaling up or implementing remote sessions is: How do we know what quality of end-user experience employees are receiving?

Rather than wait for users to report problems or allow them to suffer in silence accepting that their computer will be slow, IT has a responsibility to be proactive and ensure that performance is as good at home as it was in the office. By doing so, IT helps minimize both stress for users and financial impact for the business.

In this post, I will cover several ways IT teams can support the productivity needs of remote workers accessing remote sessions. These are practices I’ve seen organizations succeed with time and time again and ones that I think are highly relevant now that so many IT teams are supporting a remote workforce for the first time.

Benefits of Remote Sessions for Remote Workers

But first, why are remote sessions good for remote workers?

While delivering secure, high-performing desktops and apps can’t cure cabin fever or babysit kids, it can give employees one less thing to worry about when working from home.

By using remote sessions such as VMware Horizon, Citrix Virtual Apps and Desktops, RDSH, or Windows Virtual Desktop, employees can access corporate resources that would be challenging or potentially insecure to access via other methods.

Additionally, the fact that many organizations are already leveraging these technologies means that IT can simplify management by scaling them out to their now remote workforce. But, as with any sudden shift, it is important to assess the success of your rollout in terms of end-user impact.

Delivery alone is not enough—the remote session is only as good as it is usable for the employee. That’s where following remote session delivery best practices comes into play.