Reduce Software Licensing Costs with This Clever Strategy
Cut wasteful software spending by understanding what users really need for productivity
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Revisit DEXterity 2021: Highlights from Lakeside’s Virtual Conference
Rediscover the industry insights, groundbreaking research, and digital solutions shaping the future of work. Agility, adaptability, resiliency, flexibility. Whatever you call it, almost every IT team has been thinking about the same thing these past few months: digital dexterity. As Covid-19 vaccinations continue to roll out and many public health restrictions are lifted worldwide,…
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DEXterity Virtual Conference 2021: Day 2
Learn strategies and solutions for more productive digital workplaces during the last day of Lakeside’s virtual conference
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DEXterity Virtual Conference 2021: Day 1
Discover analyst insights and industry research during the first day of Lakeside’s virtual conference
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Envisioning the Future of Digital Workplaces | New Research from Lakeside
Exclusive findings about remote work, digital employee experience, and business outcomes from C-level, end user, and IT leader perspectives
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5 Steps to Shorten Your MTTR
How continuous data, intelligent analysis, and automation can help streamline IT support and reduce downtime There are a lot of acronyms floating around the average support desk, but one that really matters to both you and your end users is MTTR. However not everyone understands just what it means and, more importantly, how to keep…
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Lakeside’s Newly Optimized Customer Success Vision and Framework
Build, mature, and scale impactful DEM programs At Lakeside Kickoff 2021, we announced the newly optimized Lakeside Customer Success approach — a new vision and strategy for the evolution and growth of our customer, partner, and MSP digital experience management programs. A successful DEM program requires more than just tools. You need a trusted…
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Delight Your Workforce with These Employee Engagement Tips
4 examples of how automated notifications can guide remote users to solve simple issues right away In many ways, the best IT person is the type you won’t ever have to speak to. This isn’t necessarily because their conversation starter tends to involve a 20-sided die or a PC that looks like Rainbow Dash, but the…
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Get Ready for DEXterity 2021
5 reasons not to miss Lakeside’s virtual conference taking place May 26-27
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Building a Better Digital Workplace — Part III: Continually Transform
Assess, plan, and optimize solutions that improve your organization’s digital employee experience strategy
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Building a Better Digital Workplace — Part II: Make IT Proactive
Transform the service desk to predict issues and automate preventative resolutions to improve digital employee experience
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What Does ‘End-to-End’ Monitoring Really Mean?
Gain real visibility across environments for better insights into digital employee experience The old saying goes that if all you have is a hammer, every problem looks like a nail. And this is certainly true in the IT world. There are a broad number of vendors and technologies that claim to provide “end-to-end” monitoring of systems, applications,…
