Find solutions faster and gain greater value with Lakeside Academy and a wide variety of technical support for customers Looking to gain even more value from Lakeside Software’s SysTrack? Look no further than Lakeside’s new-and-improved Customer Gateway, our one-stop information hub that’s been expanded to make learning about and using SysTrack even easier. Here are…
Lakeside adds three strategic partner directors focused on Europe, Middle East, and Africa Europe, Middle East, and Africa have long been regions of growth for Lakeside Software. With customers in more than 30 countries, we’ve been dedicated to building our global team, most recently with an announcement of our expansion into the DACH region. To…
Survey finds UK public sector employees face challenges with digital experiences and technology provisions GovNews Direct has released a new survey report, “Achievements, Aspirations and Attitudes: Measuring the Public Sector Experience,” revealing a glimpse into the post-pandemic reality of the digital employee experience across UK public sector organizations. While adaptation at large has been successful,…
To keep up with consumer demands for seamless digital experiences, retailers need to give IT teams a better view of POS and other devices Emergen Research recently reported that the smart-retail market size was $23.4 billion in 2021 and is expected to reach $220.3 billion by 2032. Consumer demand for an exceptional, frictionless, and personalized…
Building outcome-based, data-driven automations help IT service desks make more impactful improvements to digital employee experience In IT, automation historically has been focused on the infrastructure — that is, the data center, network, servers, storage, and cloud. We must step back, however, to ask ourselves, “Why do we fundamentally have the infrastructure in the first place?”…
Lakeside sponsorship highlights the importance of analyzing real-time metrics to boost performance and cross the finish line What does a leading digital employee experience platform have in common with one of the most-highly regarded motorsport companies in the industry? A commitment to harnessing the most comprehensive data set to deliver optimal performance. That commitment to…
Industry experts discuss employee productivity, transformation planning, and managing changes across digital workplaces At Lakeside Software, we love any and every opportunity to have what we call “Lakeside Chats,” an ongoing thought leadership webinar series, with our customers. Steve Kennedy, head of end-user services at Clifford Chance, recently joined our Chief Technology Officer Elise Carmichael…
6 strategies for maximizing workplace efficiency and effectiveness and unlocking the full productive potential of your workforce With World Productivity Day fast approaching on June 20, we want to recognize the importance of creating an environment that supports workplace productivity. If you Google “Top Productivity Killers,” you’ll get a series of expected answers: cell phones,…
The Department for Work and Pensions’ use of Lakeside to protect devices has been shortlisted for a Smarter Working Live award Like many organisations at the start of the Covid-19 pandemic, the UK Department for Work and Pensions (DWP) quickly pivoted to enable employees to work from home. However, the transition was made more complex…
Understand the European Union’s new sustainability reporting directive and how to prepare for the potential impact on businesses The Corporate Sustainability Reporting Directive (CSRD) is a European Union regulation that will impact global organizations of all types. The directive requires publicly traded companies to disclose their sustainability reporting data and is designed to increase transparency,…
Providing employees with the exact devices, apps, and other digital resources they need makes for more productive digital workplaces Today, many businesses are in a state of transition. They’re working on establishing the ideal mix of in-office and remote work and, in the process, are making infrastructural or organizational shifts to support a hybrid way…
Managing digital employee experience with expanded IT visibility and automations can help businesses adapt to whatever the future holds If the last few years have taught leaders anything, it’s that being prepared and agile is absolutely critical for businesses. Case in point: The Covid-19 pandemic, which continues to challenge organizations with supply chain and other…