The prospect of moving hundreds, or even thousands, of users to a virtual environment can be daunting, complicated, and expensive. But with the right data, you can clear a path toward a successful migration to Windows Virtual Desktop on Azure.
As organizations navigate towards a new normal, the safety and necessity of full-time office work is under examination. In its place, the concept of a hybrid remote work model is gaining popularity where employees will split working hours between the home and the office. While flexible work styles are nothing new, the scale of these…
There’s no getting around the importance of Office 365 for day-to-day business. Or is it Microsoft 365 now? Wait. What’s going on? The confusion surrounding the recent changes with Office 365 and Microsoft 365 is completely understandable. The shift has a lot of people scratching their heads and wondering, “OK, so what’s the difference?” But…
It’s hard to believe how much the world has changed in just a few months. How the spread of COVID-19 earlier this year and the continuing global pandemic have disrupted businesses, workplaces, and lives. It’s even harder to imagine where to go from here. But with disruption comes opportunity — a chance to make changes…
While Office 365’s SaaS model is the key to its collaboration and flexibility benefits, relying on third-party infrastructure can make Office 365 troubleshooting tricky for IT admins. In addition to figuring out what exactly is going wrong, it’s hard to answer the question of why something is happening. That’s because the source of an Office…
If an army “marches on its stomach,” enterprises counting on employees working from home thrive or fail by the performance of their VPNs. As the number of remote employees surpasses anything we’ve seen before, corporate VPNs are being challenged to keep up. During a recent webinar, we polled attendees to find out what areas are…
The IT service desk is the bridge between end users and IT. Like a good bridge, the best service desks move people through efficiently, comfortably, and reliably. Continuing this metaphor, congestion is a major problem for the average IT service desk. According to research by Zendesk, the average internal service desk receives 492 tickets per…
What end-user experience are remote sessions providing your remote workforce?
With thousands of people now working from home for the first time due to the coronavirus, many IT teams are under immense pressure to keep the business running. Here’s how remote work performance monitoring can help.
Last month, a high-level roundtable discussion took place exploring how data can improve the user experience, result in better information sharing, decision making and even saving lives. We hosted these events in both Manchester and London and were joined by a rich mixture of individuals from different government and the public sector organisations. The core…
Last month, a high-level roundtable discussion took place exploring how data can improve the user experience, result in better information sharing, decision making and even saving lives. We hosted these events in both Manchester and London and were joined by a rich mixture of individuals from different government and the public sector organisations. The core…
Last month, a high-level roundtable discussion took place exploring how data can improve the user experience, result in better information sharing, decision making and even saving lives. We hosted these events in both Manchester and London and were joined by a rich mixture of individuals from different government and the public sector organisations. The core…