This is the final blog post in a three-part series focusing on the core tenets of managing digital employee experience. Also read "Part I: Focus on Visibility" and "Part II: Make IT Proactive," and discover even more by visiting our DEX landing page.


IT departments are juggling quite a bit these days, to say the least.

In one hand is a constant focus on IT visibility, especially with dispersed employees accessing networks, data, and resources from home, the office, and everywhere in between. In the other is a continual process of providing proactive IT support for these spread-out workforces to quickly identify, solve, and even prevent problems that could halt productivity.

And up in the air are new solutions and cutting-edge technologies that could improve these efforts and even enhance digital employee experience (DEX) with careful assessment, planning, and deployment. Problem is, there isn’t always enough time, resources, or personnel to make these projects happen, let alone make them successful.

But organizations can’t just drop the ball on transformation. Not when maintaining growth and a competitive advantage depends on technology innovations that help employees do their jobs more effectively and lead to better business outcomes.

Enterprises can give IT departments a hand juggling everyday operations and transformation with one solution: digital experience management.