The old saying goes that if all you have is a hammer, every problem looks like a nail. And this is certainly true in the IT world.

There are a broad number of vendors and technologies that claim to provide "end-to-end" monitoring of systems, applications, users, digital employee experience (DEX), and so forth as part of a better, more comprehensive digital experience management solution. When one starts to peel back the proverbial onion on this topic, though, it becomes clear that these technologies only provide "end-to-end" visibility if you're really flexible with the definition of the word "end." 

Let's elaborate.

 

A Closer Look at IT Visibility