Lakeside sponsorship highlights the importance of analyzing real-time metrics to boost performance and cross the finish line What does a leading digital employee experience platform have in common with one of the most-highly regarded motorsport companies in the industry? A commitment to harnessing the most comprehensive data set to deliver optimal performance. That commitment to…
Industry experts discuss employee productivity, transformation planning, and managing changes across digital workplaces At Lakeside Software, we love any and every opportunity to have what we call “Lakeside Chats,” an ongoing thought leadership webinar series, with our customers. Steve Kennedy, head of end-user services at Clifford Chance, recently joined our Chief Technology Officer Elise Carmichael…
6 strategies for maximizing workplace efficiency and effectiveness and unlocking the full productive potential of your workforce With World Productivity Day fast approaching on June 20, we want to recognize the importance of creating an environment that supports workplace productivity. If you Google “Top Productivity Killers,” you’ll get a series of expected answers: cell phones,…
The Department for Work and Pensions’ use of Lakeside to protect devices has been shortlisted for a Smarter Working Live award Like many organisations at the start of the Covid-19 pandemic, the UK Department for Work and Pensions (DWP) quickly pivoted to enable employees to work from home. However, the transition was made more complex…
Understand the European Union’s new sustainability reporting directive and how to prepare for the potential impact on businesses The Corporate Sustainability Reporting Directive (CSRD) is a European Union regulation that will impact global organizations of all types. The directive requires publicly traded companies to disclose their sustainability reporting data and is designed to increase transparency,…
Providing employees with the exact devices, apps, and other digital resources they need makes for more productive digital workplaces Today, many businesses are in a state of transition. They’re working on establishing the ideal mix of in-office and remote work and, in the process, are making infrastructural or organizational shifts to support a hybrid way…
Managing digital employee experience with expanded IT visibility and automations can help businesses adapt to whatever the future holds If the last few years have taught leaders anything, it’s that being prepared and agile is absolutely critical for businesses. Case in point: The Covid-19 pandemic, which continues to challenge organizations with supply chain and other…
Resolving tickets alone aren’t enough to reduce downtime for busy employees. Help desks also need to proactively prioritize DEX, too It goes without saying that most employees these days depend heavily on technology. And it follows that when a disruption occurs, it can mean slowing down or stopping an employee’s productivity. But the nuances of…
Do you know which software is running across your IT estate? As last week’s global IT outages demonstrated, even the most resilient enterprise IT systems can experience major outages. Accordingly, IT leaders are tasked with not only preventing such incidents (the “What keeps you up at night?” scenarios) but also ensuring fast recovery when outages do occur….
Lakeside’s latest research-backed guide explores digital employee experience leadership and what it means for organizations Keeping today’s complex and often dispersed workforces productive requires a lot more from IT than just fixing hardware and software issues whenever support tickets come rolling in. Real business success also depends on organizations’ ability to constantly adapt and grow…
Dig deeper into IT’s environmental impact and explore these 6 ways organizations can cut waste and create greener digital workplaces Corporate sustainability has gone from a niche initiative to a mainstream business practice in recent years. And it’s not just a PR tactic — an estimated 73% of modern, global consumers prefer to shop from…
Your guide to the choosing the right root cause analysis solution that will accelerate incident detection and effective remediation This is the last in a three-part series exploring ways IT can upgrade its root cause analysis strategy, and criteria for evaluating and deriving the most value out of RCA tools. Learn more by reading the…