Every new technology and workplace innovation comes with high expectations and even a sense of hope. Because maybe — just maybe — this will be the thing to help people do more and do it better. Yet few things are...
If an army “marches on its stomach,” enterprises counting on employees working from home thrive or fail by the performance of their VPNs. As the number of remote employees surpasses anything we’ve seen before, corporate VPNs are being challenged to...
The IT service desk is the bridge between end users and IT. Like a good bridge, the best service desks move people through efficiently, comfortably, and reliably. Continuing this metaphor, congestion is a major problem for the average IT service...
With thousands of people now working from home for the first time due to the coronavirus, many IT teams are under immense pressure to keep the business running. Here's how remote work performance monitoring can help.
Last week, our partner Microsoft stepped up by offering free Microsoft Teams to help organizations moving to remote work in response to COVID-19 (coronavirus). As a global company making our own plans to minimize business disruptions and protect employee health...
Last month, a high-level roundtable discussion took place exploring how data can improve the user experience, result in better information sharing, decision making and even saving lives. We hosted these events in both Manchester and London and were joined by...
Technology is advancing all around us in ways that will influence how we live and work in the near future. As digital leaders, IT professionals know the importance of staying aware of these changes and driving strategic innovation. To help...
Sizing VDI is a balancing act between end-user experience and infrastructure costs. Further complicating the task is the fact that software and user needs evolve over time, typically in ways that demand more resources and a higher quality experience. To...
What once seemed so futuristic is now a reality as we head into 2020. Times are changing and technology is advancing faster than ever, making it critical to stay on top of industry trends. To help you prepare for the...
The public sector has access to more data than ever before. While this offers unprecedented opportunities to make decisions based on real-time information, being able to effectively use and manage that data can be challenging. But, if the right steps...
If you want to increase the likelihood that employees feel valued by your organization, passionate about their jobs, and productive at work, it’s time to evaluate their technology. Study after study has shown the link between the quality and performance...
