Building outcome-based, data-driven automations help IT service desks make more impactful improvements to digital employee experience In IT, automation historically has been focused on the infrastructure — that is, the data center, network, servers, storage, and cloud. We must step back, however, to ask ourselves, “Why do we fundamentally have the infrastructure in the first place?”…
Lakeside sponsorship highlights the importance of analyzing real-time metrics to boost performance and cross the finish line What does a leading digital employee experience platform have in common with one of the most-highly regarded motorsport companies in the industry? A commitment to harnessing the most comprehensive data set to deliver optimal performance. That commitment to…
Industry experts discuss employee productivity, transformation planning, and managing changes across digital workplaces At Lakeside Software, we love any and every opportunity to have what we call “Lakeside Chats,” an ongoing thought leadership webinar series, with our customers. Steve Kennedy, head of end-user services at Clifford Chance, recently joined our Chief Technology Officer Elise Carmichael…
6 strategies for maximizing workplace efficiency and effectiveness and unlocking the full productive potential of your workforce With World Productivity Day fast approaching on June 20, we want to recognize the importance of creating an environment that supports workplace productivity. If you Google “Top Productivity Killers,” you’ll get a series of expected answers: cell phones,…
In time for April 10, here are a few IT strategies to help your employees become more productive and satisfied while working from anywhere It’s been three years since companies across the globe took an unplanned shift to a remote workforce. There was much scrambling under the IT hood, so to speak, back then to…
Calculate the actual cost of bad digital experiences and provide high-level data to help executives drive more strategic business decisions Recent economic uncertainty has driven many organization to do more with even less. Unfortunately, that puts IT leaders in a tough spot. You’re responsible for assuring the success of key business priorities including revenue growth,…
The Department for Work and Pensions’ use of Lakeside to protect devices has been shortlisted for a Smarter Working Live award Like many organisations at the start of the Covid-19 pandemic, the UK Department for Work and Pensions (DWP) quickly pivoted to enable employees to work from home. However, the transition was made more complex…
Understand the European Union’s new sustainability reporting directive and how to prepare for the potential impact on businesses The Corporate Sustainability Reporting Directive (CSRD) is a European Union regulation that will impact global organizations of all types. The directive requires publicly traded companies to disclose their sustainability reporting data and is designed to increase transparency,…
Providing employees with the exact devices, apps, and other digital resources they need makes for more productive digital workplaces Today, many businesses are in a state of transition. They’re working on establishing the ideal mix of in-office and remote work and, in the process, are making infrastructural or organizational shifts to support a hybrid way…
Do you know which software is running across your IT estate? As last week’s global IT outages demonstrated, even the most resilient enterprise IT systems can experience major outages. Accordingly, IT leaders are tasked with not only preventing such incidents (the “What keeps you up at night?” scenarios) but also ensuring fast recovery when outages do occur….
Lakeside’s updated web app analysis capabilities provide IT with quick, expanded visibility and insights into the root causes of issues Business applications are critical to employee productivity, collaboration, and engagement. So when conference rooms stop connecting or customer relationship management (CRM) platforms crash, the bottom line is affected. To combat this, organizations need to ensure…
Dig deeper into IT’s environmental impact and explore these 6 ways organizations can cut waste and create greener digital workplaces Corporate sustainability has gone from a niche initiative to a mainstream business practice in recent years. And it’s not just a PR tactic — an estimated 73% of modern, global consumers prefer to shop from…