The Power of Data Availability in Offline Root Cause Analysis  

The Power of Data Availability in Offline Root Cause Analysis  

In today’s digital workplace, there are often far too many gaps in visibility to understand what is happening across the entire enterprise. This is the dark estate. One key reason for this phenomenon is that most monitoring solutions are powerless to tell you what happens when a device goes offline. Only SysTrack gives support and…

Simplify Your Windows 11 Migration Using Data
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Simplify Your Windows 11 Migration Using Data

How improved SysTrack tools can help IT leaders overcome a few basic migration challenges and ensure a quality employee experience In the evolving digital workplace landscape, end-user devices and their operating systems play a pivotal role in shaping employee experience. Microsoft dominates the industry with a near 70% market share, according to Statistica, and the…

Orchestrate Exceptional IT Service Delivery with All-New AI-Enabled Solutions

Orchestrate Exceptional IT Service Delivery with All-New AI-Enabled Solutions

Discover how SysTrack’s data and new AI capabilities are driving issue resolution, self-service, and proactive IT across digital workplaces Lakeside Software has always been the leader in providing visibility into the digital workplace. Continuously collecting 10,000 data points every 15 seconds across various endpoints, Lakeside’s SysTrack platform is the solution of choice for data-driven IT…

Introducing Productivity Cost: The Bottom-Line Impact Calculation of DEX
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Introducing Productivity Cost: The Bottom-Line Impact Calculation of DEX

Calculate the actual cost of bad digital experiences and provide high-level data to help executives drive more strategic business decisions Recent economic uncertainty has driven many organization to do more with even less. Unfortunately, that puts IT leaders in a tough spot. You’re responsible for assuring the success of key business priorities including revenue growth,…

VIDEO: How to Troubleshoot Business Application Experience in 60 Seconds or Less
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VIDEO: How to Troubleshoot Business Application Experience in 60 Seconds or Less

Lakeside’s updated web app analysis capabilities provide IT with quick, expanded visibility and insights into the root causes of issues Business applications are critical to employee productivity, collaboration, and engagement. So when conference rooms stop connecting or customer relationship management (CRM) platforms crash, the bottom line is affected. To combat this, organizations need to ensure…

Foundation for Strong DEX: Why Lakeside Is Named a Leader in Forrester Wave™ Report
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Foundation for Strong DEX: Why Lakeside Is Named a Leader in Forrester Wave™ Report

A closer look at what Lakeside’s Digital Experience Cloud platform offers in the expanding end-user experience management space The future of hybrid work has dominated business strategy planning since the pandemic. Employees want flexibility, so organizations have adopted policies to return to the office, work remotely, and everything in between. Simultaneously, IT has reacted with…

6 Business Decisions that Impact Digital Employee Experience (and What IT Can Do About It)
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6 Business Decisions that Impact Digital Employee Experience (and What IT Can Do About It)

How greater visibility and data can help IT carry out organizational initiatives without sacrificing digital agility and employee experiences  It’s seen everywhere: Organizations finalizing their hybrid work policies and hiring more remote workers than ever before. Less visible, however, is the influx of support tickets hitting the queue related to connectivity, application, and hardware issues.  …

Drive Smarter Strategy with IT Analytics in Lakeside’s 10.2 Release
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Drive Smarter Strategy with IT Analytics in Lakeside’s 10.2 Release

Address critical challenges across the IT organization with Executive Insights and other Digital Experience Cloud enhancements From the top-down, smart business decisions start with the right information. The latest release from Lakeside Software surfaces both insights and context IT leaders and their teams need to approach problems holistically. As IT teams continue to hold more…

Readily Address Market and Business Trends with Lakeside’s New DEX Library
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Readily Address Market and Business Trends with Lakeside’s New DEX Library

DEX packs provide customers with out-of-the-box solutions for enhanced IT agility, green IT, employee well-being, and more In the past three decades, IT has transformed from a cost center into a strategic voice within the business. Now the problems IT leaders face are not one-dimensional around monolithic technology updates. Today’s challenges are more complex and…