Lakeside Blog

DEX platform evaluation checklist
September 17, 2026 | 8 min

The State of DEX Platforms: What to Look for in a Mature Market

Digital Workplace
August 25, 2026 | 6 min

The AI-Powered Help Desk Has a Bloat Problem

AI & Machine Learning
August 25, 2026 | 15 min

SRE for EUC: Endpoint Reliability as the “Last Mile” of Site Resilience

IT Operations & Support
August 25, 2026 | 7 min

Confidently, Elegantly Wrong: How AI is Disrupting IT

AI & Machine Learning
August 14, 2026 | 7 min

Managing Microsoft Windows Production PCA Certificate Expiration Before the October 2026 Deadline

IT Management
August 3, 2026 | 10 min

From Tickets to Outcomes: What Four Practitioners Told Us About the Present and Future of DEX, ITSM, and SRE

Digital Workplace
July 29, 2026 | 4 min

Why SRE is Becoming a Prerequisite for the DEX Job Function

IT Operations & Support
June 8, 2026 | 4 min

Lakeside Software Named a Leader in the 2026 Gartner® Magic Quadrant™ for Digital Employee Experience Management Tools

Digital Workplace
April 1, 2026 | 8 min

From Mainframes to Marketplaces: The Evolution of Enterprise IT Procurement

IT Management
March 31, 2026 | 6 min

Lakeside Software and Intel: Monitoring Emerging PC Health Issues to Improve DEX with SysTrack and Intel® Device IQ

IT Management
February 24, 2026 | 6 min

From Experience Management to Experience Engineering: How AI Is Reshaping DEX in IT’s Next Great Transformation

AI & Machine Learning
An illustration of a person accessing AI IT support on their laptop
November 18, 2025 | 4 min

Why We Built SysTrack AI to Break EUC Ops (in a Good Way)

AI & Machine Learning
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