Seems like forever ago that we anticipated which end-user computing trends would be the ones to watch in 2020. With insights from Lakesiders, we took a closer look at how DaaS growth, automation, virtual desktops and apps, and digital experience monitoring were among the most likely to influence IT strategies that year.

Of course, that was just two months before everything completely changed for organizations around the globe.

The coronavirus pandemic that escalated in early 2020 disrupted many IT strategies, pushing them to the background as organizations quickly shifted from working at the office to working from home. Our 2020 predictions and other digital experience trends, however, exploded with these rapid remote work changes. Organizations accelerated digital transformation, cloud adoption, and virtualization to adapt and preserve business continuity. Meanwhile, dispersed workforces drew more focus to digital employee experience (DEX) and productivity.

So as this year begins, we can’t help but wonder: What will be the next biggest IT trends to look for in 2021? Once again, our Lakeside experts share their thoughts on what to follow in the new year.