What a commissioned, independent study reveals about the potential cost savings and business benefits of Lakeside’s EUEM solution Most IT leaders already know the general value of having quality digital employee experiences that create more productive digital workplaces. But exactly how much is it worth? About $14.7 million in potential enterprise benefits versus $4.1 million…
Deep telemetry, AI-powered analytics, and other key features are critical when evaluating and investing in root cause analysis tools This is the second in a three-part series exploring ways IT can upgrade its root cause analysis strategy, and criteria for evaluating and deriving the most value out of RCA tools. Learn more by reading the…
Explore the differences between traditional and modern root cause analysis, and how to use automated RCA for greater IT efficiency This is the first in a three-part series exploring ways IT can upgrade its root cause analysis strategy, and criteria for evaluating and deriving the most value out of RCA tools. Learn more by reading…
A closer look at the role tech plays in modern workplaces, and how better digital experiences can lead to happier, more productive workers Data proves that the “Great Resignation” is more than a buzzword — employees really are leaving their employers at record rates. In 2021, a record 47.8 million U.S. workers left their jobs,…
Lakeside’s new global survey explores the relationship between technology, productivity, and better business outcomes Over the past two years, Lakeside Software has analyzed the growing importance of digital employee experience (DEX) within workforces that are increasingly distributed and decentralized In 2021, Lakeside’s first report on workplace technology — The Future of Digital Workplaces — was…
Enhance digital workplaces with IT solutions and strategies that will improve digital experiences and drive greater job satisfaction
How high-level data, establishing baselines and goals, and tracking progress can position IT as a strategic partner within organizations IT pros are the best source of information for working out how to invest in workplace tools and technology. They understand that better tech translates to better business results — especially in today’s digital landscape where…
Clear, high-level data is key to demonstrating the value of IT and technology initiatives to business leaders The success of tech initiatives and strategies can be found in even the smallest victories — whether it’s shaving a few minutes off the average bootup time or preventing network latency from disrupting critical web applications. Unfortunately, that’s…
Expanded IT visibility, historical data, automation, and app analysis are necessary components for modern RCA strategies This is the second in a two-part series exploring the unique challenges IT faces with hybrid workplaces and the solutions that can be found using comprehensive root cause analysis. Read the first part here. Picture the workplace of…
Dispersed workforces, heavily used devices, and third-party infrastructure make root cause analysis more essential than ever This is the first in a two-part series exploring the unique challenges IT faces with hybrid workplaces and the solutions that can be found using comprehensive root cause analysis. Read the second part here. Quick troubleshooting and proactive…
Steps organizations can take to foster a digital mindset and drive workplace innovation that prioritizes end users Digital transformation is not just about technology. A successful digital strategy also requires a change in corporate culture, with all stakeholders embracing innovation and new ways of doing business. By focusing on end-user experience, organizations can ensure they…
3 reasons to embrace experience level agreements, and the benefits successfully implemented XLAs can bring to businesses If the last few years have taught us anything, it’s that providing a great digital employee experience (DEX) is no longer optional. Remote and hybrid workforces are here to stay, which has made it even more difficult for…