Get a closer look at digital dexterity and how it can help organizations eliminate digital friction and improve employee experience With the pandemic continuing to change the way people work as well as accelerating digital transformation trends, building a tech-savvy workforce can have a significant impact on business outcomes. Technology is critical to workplace productivity…
Get the most value out of your RCA tool by using it to manage compliance, rationalize resources, improve security, and more One kernel of wisdom I learned from Alton Brown’s show, “Good Eats” (part science and history lesson, part quirky cooking tutorial), was to avoid purchasing any single-use tools. Put that bamboo-handled avocado slicer back…
A look at how holistic, scalable, artificial intelligence-powered RCA can have a profound effect on distributed workforces The importance of root cause analysis for digital workplaces shouldn’t be underestimated — especially with dispersed workforces that rely heavily on their devices to work from anywhere at any time. But it can sometimes be difficult for businesses…
A quick look at risky workplace trends and what IT can do to close security gaps using digital experience management Cyberattacks top the list of challenges that keep business and IT leaders up at night. Managing concerns about cybersecurity and data privacy is also a major obstacle in ensuring a superior digital employee experience (DEX),…
Lakeside’s cloud-based platform now features improved reliability, scalability, and ease of use, as well as added value for enterprises As much as enterprise IT operations have adapted to meet new and urgent challenges with remote and hybrid work in recent years, the job isn’t done. Digital employee experience continues to drive major digital transformations that are…
How to differentiate digital experience monitoring from network performance monitoring, and find the right solution Slow connections, network outages, and the inability to connect to a server or printer can all hinder your employees’ ability to get their jobs done. These quick examples highlight the importance of having a high-performance and secure network to run…
Develop a better approach to rooting out IT issues with endpoint data and automated resolutions Technological difficulties are an inescapable part of everyday life and they can be massively inconvenient. Just ask any of the people turned away when several San Francisco Covid-19 testing sites shut down earlier this year due to computer problems. In that instance…
Digital transformation and dispersed workforce trends are driving the adoption of virtual desktop infrastructures (VDIs). This is a market in expansion, forecasted to reach $12.97 billion by 2027 (at a compound annual growth rate of 14.4%), according to the latest report by The Insight Partners. VDI is a form of desktop virtualization in which centralized servers…
5 key features to look for when comparing digital experience management (DEM) solutions for your organization Digital experience management solutions are versatile, providing different use cases to better meet your company’s pain points, whether they are help desk efficiency, software utilization, virtual desktop infrastructure (VDI) migration, or employee engagement. These tools are able to improve…
Among the many security threats companies currently face, at least one has caused widespread alarm in recent weeks. New, critical security flaws in Apache Log4j 2 — a logging library widely used in millions of Java-based applications — is putting organizations at risk when using trusted, open-source software. With the latest vulnerabilities, sometimes referred to as Log4Shell, reaching…
Discover the benefits and risks of unsanctioned workplace technology, and how to increase security and improve digital employee experience Shadow IT is lurks in the corners of every enterprise these days. With the rise of cloud computing, the internet of things (IoT), and bring-your-own-device (BYOD) culture — plus the latest hybrid working trends — users…
6 trends that will drive sustainable, long-term hybrid work and productivity for dispersed workforces If 2020 was a year of upheaval, and 2021 a year of adjustment, then 2022 promises to be the year of transformation. Yes, another year of change, but one in which focus will shift from short-term fixes to long-term success for…